Privacy & Data Use

Vizuem is designed to minimize sensitive data collection while preserving the information customers need to review scan results, export records, monitor posture over time, and understand digital accessibility signals.

We distinguish customer operational scan data, account and contact data, and anonymized platform intelligence. Customer operational scan data supports the customer workspace. Account and contact data supports account administration, authorized workspace access, billing, support, and service communications. Platform intelligence supports aggregate analytics, scoring calibration, and benchmark context when thresholds are met.

• Provide scans, evidence review, reports, exports, scan history, and workspace functionality.
• Administer accounts and workspaces, verify authorized access, process invitations, and provide account, security, billing, support, legal, and other service-related communications.
• Maintain reliability, security, abuse prevention, billing controls, support, and platform operations.
• Send optional product news, educational content, announcements, and offers by email only when you explicitly choose to receive marketing email.
• Improve scoring calibration and benchmark context using anonymized platform intelligence.
• Enforce plan limits, access controls, and export authorization.

Vizuem does not use customer URLs, page content, evidence, reports, exports, or other customer operational scan data to train public or general-purpose AI models.

We do not sell customer operational scan data. We do not share customer operational scan data across customer accounts.

Customer operational scan data and account and contact data may be processed by subprocessors engaged to provide the Services, subject to confidentiality and security obligations, or disclosed when required by law.

Platform intelligence is anonymized and aggregated. It is not intended to be attributable to a customer, workspace, scan, user, or site.

Retention defaults may vary by plan, feature, or written agreement. Billing and accounting records, legal and privacy records, security and investigation records, legal-acceptance history, communication-preference and suppression evidence, legal-hold records, and other records subject to a separately defined retention schedule are handled independently from the routine Account and Contact Data lifecycle. When an applicable retention period expires, data is deleted or irreversibly anonymized in the ordinary course unless a separate retention requirement applies.

• Customers define scan targets and configured scan scope.
• Workspace access controls determine who can view scans, evidence, reports, and exports.
• Exports are customer-initiated and may be subject to plan limits.
• Authenticated workspace access is required for full evidence, scan history, and downloadable records.
• Necessary and functional browser storage remains available for authentication, security, accessibility preferences, and product operation.
• Optional first-party analytics are off until you choose to allow Analytics.
• Vizuem stores a first-party anonymous browser identifier for up to 90 days when Analytics is allowed to measure product usage and funnel activity. The identifier is not used for marketing.
• You can change your Analytics choice at any time using Analytics Preferences in the site footer. Rejecting Analytics removes the analytics identifier and suppresses optional analytics events.
• Promotional and marketing email is off unless you explicitly choose to receive it.
• If you opt in to marketing email, Vizuem uses your account email address and records your preference change so the current choice can be honored.
• You can change your marketing email preference at any time in Settings → Communications. Marketing opt-out does not suppress account, security, billing, support, or other service-related messages.

For privacy, retention, procurement, or data-handling questions, use your account support channel or contact contact our privacy team.